FAQ - Hesperios Archive

FREQUENTLY ASKED QUESTIONS

SPECIAL PROJECTS:
Please email us with all inquiries, and we will get back to you as soon as possible.

ORDER CHANGES AND CANCELLATIONS:
Hesperios is not able to cancel or change orders after they have been placed. Refused or unopened return packages are subject to a 10% restocking fee or return shipping charges.

SALES & PROMOTIONS:
Discount Code may not be combined with any other sale, promotion, discount, code, coupon and/or offer. Promotions have no cash value. Offer cannot be sold or otherwise bartered. Void where prohibited, taxed or otherwise restricted.

INTERNATIONAL ORDERS AND SHIPPING:
Please contact us for international order assistance. All shipping, return, exchange, duties, customs, and import fees are the responsibility of the recipient.

For more information please contact: shop@hesperios.com

CUSTOM DRESSES AND ALTERATIONS:
Hesperios does offer custom dresses and alterations. Terms and conditions vary.

For more information please contact: sales@hesperios.com